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impact

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Libraries, telecenters, and cybercaf├ęs play a critical role in extending the benefits of information and communication technologies (ICTs) to a diverse range of people worldwide. However, their ability to contribute to development agendas has come into question in recent times. The Global Impact Study was designed to address this debate by generating evidence about the scale, character, and impacts of public access ICTs in eight countries: Bangladesh, Botswana, Brazil, Chile, Ghana, Lithuania, the Philippines, and South Africa.

Public access to information and communication technologies (ICTs) can play an important role in development. Communities benefit when people can access information and communicate with experts and people in their social networks to learn about health, jobs, education, leisure activities, or whatever inspires them. When access to ICTs is public and available to everyone in the community, such as in public libraries, telecenters, and cybercaf├ęs, it can be an effective tool for those that need it most.

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